Researching User Experience in an IP Broadcasting System
- Speaker: Dr Mike Evans (BBC)
- Host: Caroline Jay
- 9th October 2014 at 14:00 in Kilburn Building. Atlas Suite
At BBC Research and Development (www.bbc.co.uk/rd) we are doing a lot of work to understand and invent the kinds of user experience our audiences will have in the future, as part of a new IP-based broadcasting system for the Information Age. Content experiences beyond traditional TV, radio and web become possible through the New Broadcasting System and this talk will describe recent and current work on the distinctive HCI/UX aspects of these services. Just as video and audio creation and distribution rely on models of human visual and auditory perception, increasingly interactive multi-device content is enabled by user models encompassing attention, immersion and other cognitive and experiential factors. This is particularly important given the BBC?s responsibility to an audience with a range of accessibility requirements, including disabled and older people. We also need to understand the performance of users with interfaces and devices with which they access new user experiences, and what tools and interfaces the creative industries need create to provide the content for them. What role can be played by analysing the vast amount of data that can obtained by users? interaction with digital services?
The seminar will describe our research into the HCI of multiple screen content, and of experiences which span screens and other devices, including toys. We will describe our work developing APIs to allow severely disabled people to use own assistive technology to control connected TV, and will demonstrate our ambient Smart Wallpaper content prototype. Centrally will be the challenges and opportunities of responsive content across all types of media; user experiences which are crafted to optimise themselves to the requirements, device capabilities and context of use of every member of the audience.
Dr Mike Evans is Research Lead in the User Experience group at BBC Research and Development, in which human-computer interaction engineers and behavioural scientists investigate the impact of interaction technologies on BBC services, audiences and production. The team have to be experts, not only in the enabling technologies for audio-visual processing and user interfaces, but also the capabilities of human perception and cognition. Before joining the BBC 15 years ago Mike co-founded the Signal Processing Laboratory at the University of Reading; leading research there into auditory interfaces. He is a Chartered Engineer and gained a Dphil in spatial audio and psychoacoustics at British Telecom Labs in 1997